Privacy Policy

LeadFlow (“we,” “us,” or “our”) operates the LeadFlow platform, including our website, mobile applications, and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

Personal Information You Provide

When you register for an account, submit a lead form, enter a giveaway, or otherwise interact with the Service, we may collect:

• Name (first and last)
• Email address
• Phone number
• Zip code / postal code
• Interest category selections
• Any other information you voluntarily provide

Information Collected Automatically

When you access the Service, we may automatically collect:

• Device type, operating system, and browser type
• IP address and approximate geographic location
• Pages viewed, links clicked, and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process giveaway entries and notify winners
• Route your information to category-exclusive business partners based on your selected interests
• Send you SMS messages, emails, and other communications you have consented to receive
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve and personalize the Service
• Detect, prevent, and address fraud or technical issues
• Comply with legal obligations

3. How We Share Your Information

We may share your personal information in the following circumstances:

Category-Exclusive Sponsors

Based on the interest categories you select, your contact information will be shared with the exclusive sponsor partner for each selected category. Each category has only one sponsor, ensuring you receive focused, relevant outreach rather than mass solicitation.

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as SMS delivery (Twilio), email delivery (SendGrid), payment processing (Stripe), and hosting. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law, in response to a court order, subpoena, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If LeadFlow is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. SMS and Email Communications

By providing your phone number and/or email address and opting in, you consent to receive SMS messages and emails from LeadFlow and our sponsor partners. Message and data rates may apply. Message frequency varies.

To opt out of SMS: Reply STOP to any message. You will receive a confirmation and no further SMS messages will be sent.

To opt back in to SMS: Reply START or YES to resume messages.

To opt out of email: Click the “Unsubscribe” link at the bottom of any email.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to recognize your browser, remember your preferences, and understand how you use the Service. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use industry-standard administrative, technical, and physical security measures to protect your personal information, including encryption of data in transit (TLS/SSL), secure password hashing, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@marketleadflow.com.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. California Residents (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. LeadFlow does not sell your personal information.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@marketleadflow.com
• Mail: LeadFlow, Fresno, CA